Terms & Conditions

Effective Date: 09/11/2025

Website: www.glaminary.com

Welcome to Glaminary – Whispered Radiance (“we”, “us”, “our”).

By accessing, browsing, or using our website and services, including purchasing products, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our platform.

At Glaminary, we believe beauty should whisper — not shout.

Our products are naturally inspired and refined through science. They are manufactured by authorized third-party manufacturers in certified facilities compliant with GMP, ISO, and applicable safety standards.

Each Glaminary product is crafted to deliver a luxurious skincare experience while maintaining purity, elegance, and effectiveness.

We strive to ensure all product descriptions, ingredient lists, directions for use, and benefits are accurate and up to date.

However: Results may vary based on individual skin type, sensitivity, and usage.

Minor variations in color, texture, fragrance, or appearance may occur due to natural ingredients and batch differences.

Product images on the website are for representational purposes only and may differ slightly from the actual product.

Such variations do not affect product quality or performance.

You must be 18 years or older to place an order on our website.

Users below 18 years may use the website only under parental or legal guardian supervision.

Permitted Use

You may use this website for personal, non-commercial purposes only, in accordance with these Terms.

Prohibited Activities

You agree not to :

Copy, reproduce, distribute, or exploit website content, images, or brand assets without written permission
Attempt unauthorized access, interfere with site security, or submit false or fraudulent information
Post misleading reviews or engage in deceptive practices

You are responsible for maintaining the confidentiality of your account credentials.

Please notify us immediately at glaminary@gmail.com if you suspect unauthorized use of your account.

Glaminary operates in compliance with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, as amended from time to time. We are committed to transparent pricing, accurate disclosures, and accessible grievance redressal mechanisms.

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Prices, offers, and product availability are subject to change without prior notice.

Payments are processed through secure, encrypted, and PCI-compliant payment gateways.

Credit / Debit Cards (Visa, MasterCard, RuPay)
UPI / Net Banking
Cash on Delivery (COD) is currently unavailable.

Glaminary reserves the right to modify, enable, or disable available payment methods at its discretion, based on operational, logistical, or risk considerations, without prior notice.

Glaminary does not store card numbers, CVV details, or banking credentials.

Orders are generally processed within 2–4 business days.

Delivery timelines are estimated and may vary based on location, courier operations, weather conditions, or unforeseen events.

Glaminary is not liable for delays caused by third-party logistics partners or circumstances beyond our control.

Please refer to our Shipping & Delivery Policy for detailed information.

Glaminary reserves the right to refuse service, cancel orders, or suspend user accounts at its sole discretion, including but not limited to cases of:

Suspected fraud or misuse
Repeated failed deliveries or COD abuse
Violation of these Terms & Conditions

Such actions shall be without prejudice to our legal rights.

Due to the personal, hygienic, and consumable nature of cosmetic products, returns or exchanges are not accepted once products are opened, used, or tampered with, except where mandated under applicable consumer protection laws.

We will offer replacement or refund only if:

An incorrect product is delivered, or
The product is damaged or defective upon delivery

All claims must be raised within 48 hours of delivery, supported by images or videos, and are subject to verification.

This clause does not limit any statutory consumer rights available under Indian law.

All Glaminary products are Made in India by authorized third-party manufacturers meeting GMP and ISO standards.

Minor variations in appearance or aroma are natural and do not indicate defects.

Glaminary proudly supports the Make in India initiative by promoting ethical manufacturing, sustainable sourcing, and local employment.

To the maximum extent permitted by law:

Glaminary shall not be liable for adverse reactions resulting from misuse, failure to follow instructions, undisclosed allergies, or use contrary to product directions.

Results may vary based on individual skin condition and lifestyle factors.

Nothing in these Terms limits liability where such limitation is prohibited under applicable law.

All Glaminary products are Made in India by authorized third-party manufacturers meeting GMP and ISO standards.

Minor variations in appearance or aroma are natural and do not indicate defects.

Glaminary proudly supports the Make in India initiative by promoting ethical manufacturing, sustainable sourcing, and local employment.

All promotional offers, discounts, and coupon codes:

Are non-transferable
Subject to availability, validity, and change without notice

Cannot be exchanged for cash

“Glaminary,” “Whispered Radiance,” and all associated names, designs, packaging, and content are trademarks or registered trademarks of Glaminary.

All website content is protected under applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.

By submitting reviews or testimonials, you grant Glaminary a non-exclusive, royalty-free right to use, display, and reproduce such content for marketing and promotional purposes.

Personal data will be handled in accordance with our Privacy Policy and the Digital Personal Data Protection Act, 2023.

If you believe your copyrighted work has been used without authorization, please contact us at:

Email: glaminary@gmail.com

Subject: “Copyright Complaint – Glaminary”

Include:

Your name and contact details
Proof of ownership
URL of the infringing content
Statement of good-faith belief
Digital or physical signature

You agree to indemnify and hold harmless Glaminary, its founders, employees, affiliates, and partners from any claim, loss, liability, or expense arising from:

Your misuse of the website
Violation of these Terms
Infringement of third-party rights
This obligation survives termination of these Terms.

To the fullest extent permitted by law, Glaminary shall not be liable for indirect, incidental, or consequential damages arising from product use, website access, or user error.

Your sole remedy is to discontinue use of the website or seek replacement/refund where eligible.

We shall not be liable for delays or non-performance caused by events beyond our reasonable control, including natural disasters, government actions, or logistics disruptions.

Our website may contain links to third-party platforms. Glaminary is not responsible for their content, security, or privacy practices. Use of such links is at your own discretion.

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force.

Failure to enforce any right shall not constitute a waiver.

These Terms are governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts in Vadodara, Gujarat.

For any queries, concerns, or complaints:

Email: glaminary@gmail.com
Phone: +91-9023751470
Address: 44-D Sanskarnagar Society, Near Bhathuji Temple, Manjalpur, Vadodara, Gujarat 390011, India

Where beauty is natural, privacy is sacred, and radiance is whispered.

Proudly Made in India | Cruelty-Free | Sulphate-Free | Paraben-Free | pH Balanced